Leads strategic, regulatory, and operational management of a Luxembourg AIFM, ensuring compliance with EU regulations, overseeing control functions, and driving business development.

Design, implement, and operate global network infrastructure across office locations and cloud environments, managing firewalls, DNS, monitoring, and security controls.

Leads cloud infrastructure operations and a distributed engineering team, ensuring reliability and scalability of a multi-region AWS SaaS platform.

Manages global delivery propositions and logistics systems, configuring delivery options, conducting system audits, and optimizing customer delivery experiences across multiple countries.

Director leads cloud infrastructure operations, team management, and reliability engineering across multi-region AWS platforms for a SaaS company.

Designs and manages data-driven global delivery propositions while overseeing delivery configuration, system governance, and capacity planning across multiple countries.

Monitor CRM opportunities, verify contract details against system records, and coordinate with sales/success teams to accurately process orders and subscription changes.

Designs and executes business continuity and IT resilience projects, conducts risk assessments, and implements mitigation strategies across a global organization.

Administers and configures Jira, Confluence, and project management tools while supporting agile teams and maintaining documentation systems for banking projects.

Processes invoices through eProcurement portals, audits client accounts, and coordinates with project managers to ensure timely invoice submission and payment tracking.

Administers and configures Jira, Confluence, and associated tools while supporting agile project management and providing guidance to product teams.

Manages customer orders, coordinates supply chain communications, and oversees order processing to ensure timely fulfillment and inventory accuracy.

Drives operational excellence and data-informed decision-making for the Technical Support organization, partnering with leadership on strategy, analysis, and cross-functional communications.

Optimizes legal operations processes, implements legal technology and AI-driven automation, and manages workflows to support rapid business growth at a cybersecurity firm.

Strategic operations manager embedded in technical support who drives operational excellence, analyzes data, and provides executive insights to enable scaling.

Leads operational processes and L3 support escalations for admin services products, collaborating across teams to optimize workflows and ensure scalable, efficient service delivery.

Intern rotates through sourcing, contracts, and procurement operations teams to learn vendor management, contract lifecycle management, and procure-to-pay processes.

Leads operational processes and L3 support escalation workflows for admin services products, collaborating with engineering, product, and support teams to optimize efficiency and enable GTM initiatives.

Leads a blended operational team to champion digital adoption, test new tools and processes, and drive channel shift across customer service functions.

Leads a global team delivering SaaS implementations and professional services, ensuring scalable methodologies, customer success, and operational excellence across PLM, CPQ, and design solutions.